Shipping and Delivery
We offer standard, express, and overnight shipping options. Delivery times vary depending on the method selected.
Yes, we ship internationally. Shipping fees and times vary by destination.
Once your order is shipped, you’ll receive a tracking number via email.
If your package is delayed or lost, contact customer service, and we will assist with tracking or filing a claim.
Product Information
Yes, many of our products are made from sustainable materials. Look for the eco-friendly label on product pages.
Care instructions are provided on the product page and are included with each item.
Yes, feel free to reach out to customer service for additional product information.
Returns and Refunds
You can start a return by visiting our returns page and following the provided instructions.
Refunds are typically processed within 5-7 business days after we receive the returned item.
Yes, exchanges are accepted within 30 days of purchase for items in original condition.
Contact customer service immediately, and we will arrange for a replacement or refund.
Account and Orders
Click the "Sign Up" button on the homepage and follow the instructions to create an account.
Use the "Forgot Password" link on the login page to reset your password.
Log into your account and go to the "Order History" section to view past orders.
Yes, you can add items to your wishlist by clicking the heart icon on the product page.
Visa, Master Card, American Express, Discover, Diners Club, Apple Pay, Google Pay, Maestro, Shop Pay, and UnionPay
Discounts and Promotions
Enter your discount code at checkout in the designated box before completing your purchase.
Check our promotions page or subscribe to our newsletter for the latest deals and offers.